What is hotelMode?

hotelMode is a New York City based website dedicated to helping discerning travelers find and book the best hotel deals in exciting and stylish properties worldwide.
The site features a small selection of our 50,000 hotel deals that we offer, including designer, luxury, spa's & all the main chain hotels. We offer unforgettable travel experiences, all of them reviewed with total honesty, great detail and lots of fantastic photos.

Each hotel is unique in some way, whether in its design, its natural setting, its owners or the activities on offer. From Design hotels to historic castles, we have put together a charming & eclectic range. We do not insist on a certain number of stars, rather all our hotel deals offer a memorable experience. Nor do we choose according to cost.

We are not a travel agent or tour operator, but an independent, highly researched interactive site and free booking service. We do not accept payments from hotels to be featured on our site, we independently search the world for properties that offer true deals found nowhere else.

To access over 50,000 hotel deals, go to our Create Your Deal page, enter where you would like to visit, your dates of travel, and we will create a personalized deal for you with guaranteed low prices.
Highly Selective
We appreciate that you are busy and don’t have the time to spend hours trawling through reams of information on the net. Instead we've done the hard work for you. Our team of experienced world travellers have spent months seeking out and identifying the “little gems” which are so often difficult to find.

Our quality goal is that if we wouldn’t want to stay there ourselves we won’t offer it to you. Hotels do NOT pay to be on the website; in this way we can select exactly who is featured.

Every day our experts at hotelMode negotiate amazing hotel & travel experiences deals worldwide, which are available on our website or by calling us on 1 877 551 6633.
Best Value for Money
There are no hidden charges or fees for using hotelMode.com. Our website has received rave reviews, from press and public alike, for its reliable information, its honest reporting, its clickable photos, its clean design, its complete absence of paid advertising and its general ease of use
What kinds of hotels & experiences will I find on hotelMode?
Our standards are very high. We seek out only premiere properties Think: chic, sleek, and always unique. We stand by our representation of the property. We will let you know what your experience is really like. Remember you can speak to our experts who can act as your guide with your booking process, and you can alway request your deal, your location your experience.
Can I suggest hotels and locations?
Absolutely. In fact, please do so as much as possible. We always love to hear what you want to see more of. Your suggestions are very important to us and will be researched and considered for future events. Feel free to contact us.
What is hotelMode Concierge?
Our hotelMode concierge is one of our senior travel experts whose only job is to ensure that your travel experiences are truly unforgettable. For a small fee, our concierge can help you create a truly unique itinerary for that romantic get away or family vacation, ensure that all of your business travel needs are arranged, or help you create that once in a lifetime dream vacation. For more information call our concierge today at 1877 551 6633 or email concierge@hotelmode.com
How do I book my hotelMode deal?
You can book your hotelMode deal in one of two ways:

1. First to purchase one of our flash deals:
  • From our homepage click the flash sale tab
  • Go to the description page of the hotel desired
  • Choose the number of nights and add to your shopping cart.
  • When you are ready to checkout complete the information requested.
  • Once your hotel request is confirmed one of our travel experts will email or call you for payment.

Please note that reservations must be paid within 24 hours of confirmation or they will be cancelled. We accept all major credit cards.

2. Customize your deal:
  • On any page click on the “CreateYour Deal” menu tab
  • On the “create your deal” form tell us where you are traveling, your dates of travel, number of rooms required and whether you have a preferred hotel in mind.
  • One of our hotelMode travel experts will email you a list of hotel deals customized just for you!
  • Call or email to confirm your chosen hotel.
  • Pay your hotel within 24 hours of confirmation
Are hotelMode deals for specific dates?
There are no surprises when you book your deal with hotelMode. That means valid dates and blackout periods are clearly stated on your deal page and will be verified by one of our travel experts before your credit card is charged. Once you receive your conformation and travel voucher you can rest assured that your deal is confirmed at the quoted price for your dates of travel.
How far in advance can I book a hotelMode deal?
Our acquisition team is always on the lookout for great deals at great locations. When deals are featured on our flash sale they are on a first come first served basis for a limited number of rooms. Therefore we recommend that you reserve those rooms as quickly as possible.

If you choose to request a customized deal, contact us as soon as you know your travel dates. The more time our travel experts have to “shop” around for your deal the better the odds that you will get an amazing bargain.
Are prices listed per night or per person?
Unless otherwise indicated all prices are double occupancy per night costs.
Are taxes and fees included in my booking?
At hotelMode we do not believe in surprises. All prices include taxes and fees unless clearly indicated on your invoice and voucher.
How do I book multiple rooms?
To book multiple rooms please call our hotelMode travel experts at 1877 551 6633 or email a request to info@hotelmode.com You can also book multiple rooms on our flash sale by clicking the “book now” button multiple times.
If the hotel is no longer on your site, can I still book through hotelMode?
If a hotel is no longer featured on our site call one of our travel experts at 1877 551 6633 or send us a customized request form and our acquisition team will make every effort to secure a deal for you at your preferred property.
Can I make a special request?
Absolutely! Call our hotelMode concierge at 877 551 6633 or email info@hotelmode.com and we will do our very best to accommodate your special request.
How do I know my personal information is safe?
The safe handling of your credit card and personal information are our highest priority. We will not share, sell or otherwise use your personal information without your permission, except when required by law or any legal process. We can never charge your card without your explicit permission to do so.
I would like to pay over the phone. How can I contact you?
Our travel experts can be reached Monday- Saturday 9:00 AM -10:00 PM EST and Sundays 12:00 Noon-8:00 PM EST. We do not outsource any of our call center staff. That means your call is answered from our call center in New York City during our normal business hours only by employees who work directly for hotelMode.
When will my account be debited?
Your account will be debited once we have reviewed your details with you and confirmed your hotel dates of travel. We will send you a receipt invoice and travel voucher to the email you provide us with at the time of booking.
Do I need to bring anything with me in order to check in?
Most hotels require that you provide a credit card to cover incidentals during your stay. A valid ID is also required upon check in.
Do I need to have the same credit card with me at check-in that I used to make my hotelMode reservation?
No. Once we have debited your account that information is not stored or divulged to anyone.
When can I call hotelMode Experts?
Our hotelMode travel experts can be reached Monday- Saturday 9:AM- 10PM and Sunday 12Noon- 8PM. During off hours you can email us at info@hotelmode.com. If you are a concierge member please email concierge@hotelmode.com and someone will respond to your request within 2 hours, 24/7 guaranteed!
What happens after I book?
First, After clicking the book now button you will be asked to complete a form with your requested dates of travel ,your contact information and the number of people traveling. One of our hotelmode travel experts will then confirm your itinerary with the hotel and email you an invoice. Once you make payment for the invoice you will receive an email travel voucher which you will need to print and present at your choosen hotel upon check in.
Can I cancel once I’ve booked with hotelMode?
Cancellation is determined by the policy of the hotel you are traveling to. In general it is best to cancel at least seven business days prior to travel to avoid charges and penalties. Cancellation policies are clearly stated on your voucher. hotelMode does not charge any fees for cancellation, your credit goes towards your next great vacation.
I lost the email with my hotel confirmation number, what should I do?
No problem! Call or email our concierge and we will re-issue your confirmation once we are able to verify your identity.
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Exclusive Promos
New Exclusive Promo Price Thru October 30th, 2012.

Free Breakfast & Late Check Out.

Your Choices, based on two sharing.

- One Bed King Suite $239 per night. (Includes Free Breakfast)

Up to 40% Savings!
Book by phone

877 551 6633

Speak to an Expert
- We Know Travel & handpick the best hotels, and the best prices in the world.

- Free Expert Concierge customer service

- Create Your Deal Anywhere!

- Safe & Secure Online Booking

- No Booking Fees
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Have A Question?

877 551 6633